Important Terms
In terms of s49 of the Consumer Protection Act no. 68 of 2008 these terms:
Please read these terms and conditions carefully.
Company Name: Pax Stationers CC
Registration Number: 2009/121944/23
Physical Address: 2A Albany Road, North End, Gqeberha, 6001
Postal Address: PO Box 2452, North End, Gqeberha, 6056
Phone Number: +27 41 582 3130
Email Address: info@paxstationers.co.za
All purchases and interactions with this website www.paxstationers.co.za are governed by these Terms and Conditions. These Terms and Conditions apply to all users so please read them carefully.
As laws and circumstances change we will update these Terms and Conditions. Our agreement with you, our customer, will be governed by the Terms and Conditions that existed at the time of each transaction.
You can only buy goods if you are registered on the Store. You must use a unique email address to register and you agree that the email address you provide is yours.
You agree that we can rely on any instruction using your email address even if there has been fraud involved – unless you let us know that there was a problem (a security breach).
Please tell us IMMEDIATELY if you have any reason to suspect that your security (including your email address, but also your cell phone etc) has been breached. You can do this by contacting us using the information in clause 1 above.
You agree not to use any device or software to interfere with the security of the website.
Only registered users can place orders which can be rejected by us. Our acceptance of your order only comes into effect when the goods are delivered to you and not before. If – for any reason – the goods are not delivered then the agreement does not come into effect and we will refund you any payment you have already made as soon as we can.
You can cancel the transaction at any time up until you receive the goods (i.e. they are delivered to the address you chose).
We make reasonable efforts to monitor and maintain accurate stock levels, but it is possible that we don't have the products that you ordered on hand, or we no longer stock the products that you ordered. If this happens, we will let you know, as soon as we can, if there will be a delay in delivery or to arrange to refund any money you have paid.
Please read through our Payment and Shipping Policy carefully.
While we do our best to avoid making errors, sometimes they happen despite our best efforts. This is what happens depending on the type of error:
a. Error in Price
We will not be liable for any error in the price of the goods except to the extent of refunding any amount you have already paid. Please remember that our agreement is only concluded when the goods are delivered to you.
b. Error in Service
We will not be liable for any errors in the service delivered, unless that error was the result of gross negligence. If the error was a result of gross negligence then we will be liable to the extent set out in the limitation of liability clause below.
c. Error in Goods
We will not be liable for any errors in the goods unless they are the result of gross negligence by us. If the error was a result of gross negligence then we will be liable to the extent set out in the limitation of liability clause below.
d. Error in Images of Products
We make every effort to ensure that the image of a product on the website is the same as the final product. Please note that some images may be different to the final product.
This website is not designed to be used by or appeal to children. We do not collect personal information about children in order to fulfil your order. This website is not to be used by anyone under the age of 18 and, therefore, by using this website, you confirm that you are over 18 years of age. We will not be held liable if you enter personal information of a child, either purposefully or accidentally.
We prefer sending and receiving electronic communications so please contact us using the website or by means of email. All electronic communications like this are considered to be ‘in writing’ in terms of the Electronic Communications and Transactions Act no. 25 of 2002 (ECT Act). Any order you make using your email address is also considered to be ‘signed’ by an electronic signature in terms of the ECT Act.
The contents of the Website (this includes images, text, data, trade marks etc) are protected by copyright and either belong to us or to third party advertisers. You do not acquire any rights to the Website content and you agree not to reproduce, distribute, broadcast or adapt the content except with our specific written permission. You can ask us for permission by using our contact details in clause 1 above.
Where we sell the right to access content (such as in eBooks or online courses) this only entitles you to have a non-exclusive licence to access the content for personal use (i.e. non-commercial use) and according to any end-user terms and conditions that may apply to that service or good.
You agree not to submit any content or information which is defamatory, offensive, contains or amounts to hate speech, breaches our or a third parties intellectual property rights or is illegal. You also indemnify us from any damages we may suffer if you breach this clause. If you are unsure whether you are allowed to submit the content then please ask us first!
Provided the comments are truthful and fair you can post both negative and positive comments about us and our goods and services on social media. If you have a criticism or you are unhappy with our goods or services we would really appreciate it if you would give us a chance to sort out the problem before you post anything on social media. We reserve the right to reply to any comments you make on social media.
We will not be liable for any indirect, incidental, special or consequential loss which you or your agents or employees suffer as a result of the goods or services, unless otherwise provided by law.
Unless it was done deliberately or as a result of gross negligence, we will not be liable for hacking / breach of security that you suffer which includes the use by a third party of ransomware, spyware and other destructive computer code.
While we try to make the website and online store available at all times we may be forced to suspend them for a number of reasons including, but not limited to, scheduled maintenance, responding to security breaches and due to other circumstances beyond our control (such as electricity blackouts or internet problems). We make no warranty that the website and online store will be constantly available and we reserve the right to suspend the website and online store - without notice to you - at any point and at our sole discretion.
In addition, we may suspend your access to the website and online store if you breach these terms and conditions or if you are reasonably suspected of breaching these terms and conditions. If we do this we will provide written notice to you that we have done this and the reason for your suspension.
In terms of the Protection of Personal Information Act no. 4 of 2013 we are governed by our Privacy Policy. Please read this carefully to know what your rights and our obligations are regarding your personal information.
Any warranty that we make regarding the goods and services is generally attached to that specific good or service on the Website. Aside from those warranties and any warranties that are mandated by the Consumer Protection Act no. 68 of 2008 (see Part H (sections 53 to 61) of the Consumer Protection Act) we make no additional warranties regarding the goods or services.
In particular we have instructed our employees not to provide any oral (on the telephone or in person) warranties and to rather provide all warranties in writing. If you require a warranty for a particular good or service, please ask our agent or employee to put it in writing and send it to you for it to be binding on us.
a. No Fault Termination
Either of us can terminate this agreement by providing the other party with 30 calendar days’ notice to the other.
b. Termination Due to Breach
Either of us can terminate this agreement with 5 calendar days’ written notice if the other party breached these Terms and Conditions.
c. Effect of Termination
Even if this agreement is terminated, the clauses of this agreement will apply to any transaction which was concluded before this agreement was terminated. In addition, there will be some clauses, such as intellectual property and privacy policy, that will remain in force even after this agreement has been terminated.
This Website and our products and services are governed by the laws of South Africa.
We choose the contact details contained in clause 1 for the delivery of all complaints as well as for all legal processes (legal documents). We can change this address at any time by giving you 7 days written notice that we are changing the details in clause 1.
You agree that we can rely on the contact details you provided when registering on the Website for the delivery of any legal documents, unless you inform us of a new address or contact details in writing.
We are both deemed to receive documents:
Some general points:
